Support

We're here to help.

The fastest answers come from the Discord. Email works too.

Discord

The quickest way to get help. Open a ticket or ask the community.

Join the Discord

Email

For billing, lost keys and anything private. Include your Discord name.

Email support

FAQ

Most questions are already answered, including the tricky ones.

Read the FAQ

Before you ask.

Include these and we can usually solve it in one reply.

Tell us

  • Your Discord name
  • Which character or tool
  • What you expected, and what happened

For license problems

  • The message on the screen
  • Whether you are on a new PC
  • Roughly when you bought it. Never post your full key publicly

Never share your key, Discord password or Roblox cookie with anyone, including people claiming to be staff.

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